Tag: Online Review Monitoring

  • Reputation Management: Ouch! How To Handle Negative Online Reviews

    Reputation Management: Ouch! How To Handle Negative Online Reviews

    [et_pb_section fb_built=”1″ _builder_version=”4.9.10″ _module_preset=”default”][et_pb_row _builder_version=”4.9.10″ _module_preset=”default”][et_pb_column type=”4_4″ _builder_version=”4.9.10″ _module_preset=”default”][et_pb_text _builder_version=”4.9.10″ _module_preset=”default” hover_enabled=”0″ sticky_enabled=”0″] ¬†With the growth of social media and online reviews, business owners can no longer hide behind a perfect reputation. Responsible reputation management includes thanking happy customers for their positive reviews, as much as proactively handling negative reviews on Google My Business and…